Return Policy
Return Policy
At The Nevermore, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help.
Returns
- You have [insert number of days, e.g., 30 days] from the date of delivery to return an item.
- To be eligible for a return, the item must be unused and in the same condition that you received it, along with all original packaging and tags.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable software products
- Sale items or items marked as final sale
How to Initiate a Return
- Contact us at [insert contact email or phone number] with your order number and reason for the return.
- We will provide you with a return shipping label and instructions.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges
If you need to exchange an item for the same item or a different size, please contact us, and we’ll guide you through the process.
Shipping Costs
Shipping costs are non-refundable, and you will be responsible for paying for your own shipping costs for returning items.