Polityka wysyłki
Order processing times
Our orders are processed within 1 - 3 business days. During seasonal times, like Black Friday and Christmas, order processing can take up 5 business days. We appreciate your patience while we prepare your order.
Shipping times
We ship from our warehouses out of United States.
Orders shipping internationally to United States and Europe will arrive within 10 - 25 business days.
Shipping costs
Orders shipping to an address in the United States and Europe have FREE SHIPPING.
Returns, exchanges, cancelations
Full refunds and exchanges are offered for regular priced merchandise within 20 days of purchase from retaillocations, or within 20 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase. For all returns or exchanges:
* Items must not be washed, worn or damage.
* All original tags must be attached.
* You must present a valid receipt.
Sale and discount items are not eligible for returns or exchanges.
If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at +302102724751 so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund.
We provide real time tracking information on all our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us at +302102724751. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos and send them to us at alexandrossalamas@gmail.com. We will send you a return label to ship the items back to us, and will send you a new order with brand new products immediately.
Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately and offer a gift card for future purchases for the inconvenience.